Shipping Policies

How Can We Help?

You are here:
Intro

SiC Entertainment both sells its own products and offers a marketplace for Vendors to sell their products. As such shipping policies, pricing and timeframes will vary depending on the product and Vendor.

Shipping costs and timeframes are estimated on the cart page and finalised on the checkout page, once a delivery address is entered.

 

Vendor Shipping

Vendors are responsible for their own shipping and may hold their own shipping policies. These may be found on the product page under the shipping tab.
All vendors are required to meet a minimum set of standards for selling products on our Marketplace and if you have any issues please raise a Vendor Complaint via our Contact Page.

 

SiCE Ltd Shipping Policies

For NZ orders via the SiC Entertainment NZ store:

All items are shipped from Auckland, within 1-2 days of your order being placed

We use both NZ Post and Courier Post to send our items depending on the size of the order and where the item is being sent to. Shipping most often will take 1-5 days and as all our items are tracked so you can follow your package as it moves across the country. Tracking info will be sent to you via email once the item has been sent.

For NZ & International orders placed on the SiCE International store:

SiCE International distributes products direct from supplier to NZ & International locations. As products come from different suppliers in different locations; shipping costs and delivery timeframes vary depending on the item/s and your location. Please note that packages from different supplies will arrive separately and each item will have its own delivery timeframes and shipping costs.

Within the cart and check out pages, you may find one or more options for shipping. We try include multiple shipping options allowing you to choose an option that suits your budget and how quickly you need the item.
Please note the timeframes provided are estimates provided by the supplier and actual delivery timeframes may vary.

All items purchased via SiCE international may be subject to taxes, customs duties and fees levied by the destination country  (“Import Fees”). The recipient of the shipment is the importer and is responsible for all Import Fees.

For products shipped internationally, please note that manuals and warnings may not be in in the destination language, the product may not meet the destination countries standards, specifications or labelling requirements, the product may have a different plug type or voltage for your country and manufacture warranties may require the item to be sent to New Zealand for assessment at your expense.
It is your responsibility to ensure the product meets local import requirements and is suitable for use in your country.

 

 

Table of Contents
Scroll to Top