You are able to add & delete your stored card info by going to the Payment Methods Tab of your Account Dashboard. Here you can view any of your stored card details and if you wish choose to delete it. You are also able to add a new saved card by clicking the Add Payment […]
How do I modify or remove my stored credit card details? Read More »
When you purchase products & tickets on our site, your transaction is often completed using the vendors or promoters own Stripe payment gateway. As such each vendor will have it’s own statement descriptor. This is most often the Vendors legal business name or Brand name. When purchasing items directly from SiCE, the charge will
How will the charge show up on my bank statement? Read More »
How to cancel an order If you wish to cancel your order please Contact Us as soon as possible. If you cancel before we have sent your order, you’ll receive a full refund. Already Shipped orders If your order has already been picked up then unfortunately it’s too late to cancel. You will have
Can I cancel an order? Read More »
We accept Mastercard, Visa and American Express credit and debit cards. All transactions are processed securely via our secure Stripe Payment gateway.
What payment methods do you accept? Read More »
Intro SiC Entertainment both sells it’s own products and offers a marketplace for Vendors to sell their products. As such Return & Warranty Policies will vary depending on the product and Vendor. Vendor Returns & Warranties Vendors are responsible for their own products returns & warranties and may hold their own policies. These may
Returns & Warranties Read More »
Intro SiC Entertainment both sells its own products and offers a marketplace for Vendors to sell their products. As such shipping policies, pricing and timeframes will vary depending on the product and Vendor. Shipping costs and timeframes are estimated on the cart page and finalised on the checkout page, once a delivery address is entered.
The short answer is No, unfortunately not. We are only able to process refunds onto the card that was originally used to make a purchase. The reason for this, is that a refund is a reversal of payment. When we process a refund request, our payment processor (Stripe) manages the entire process and automatically transfers
Can I change the card my refund is processed to? Read More »
